opexmart.com

Opexmart – Your Trusted Online Shopping Destination in Bangladesh
Last Updated: 20 October 2025.
 

Welcome to Opexmart!

At Opexmart, your privacy and personal data protection are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or make purchases.
 

 1. Information We Collect

We collect different types of information to provide and improve our services:
 

a. Personal Information:

  • Full name, phone number, email address, shipping & billing address.
 
b. Payment Information:
 
  • Payment method (bKash, Nagad, Rocket, debit/credit card, etc.)
  • Transaction details (Note: We do not store full card information. Payments are processed securely by third-party payment gateways.)
 
c. Technical & Usage Data:
 
  • IP address, browser type, device information, location (approx.), and cookies
  • Pages visited, search history, and time spent on our website.

2. How We Use Your Information

 
We use your personal data for the following purposes:
 
  • To process and deliver your orders efficiently.
  • To communicate with you about order updates, offers, and support.
  • To provide personalized recommendations and marketing updates (only with your consent).
  • To improve website performance and customer experience.
  • To detect, prevent, and address technical or fraudulent activities.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze traffic, and display relevant offers.
You can choose to disable cookies through your browser settings; however, some parts of the site may not function properly if you do so.
 

4. Data Protection and Security

We use industry-standard security measures to safeguard your personal data, including:
 
  • SSL encryption on all transactions
  • Secure servers and access control systems
  • Regular security audits to prevent unauthorized access
 
While we take every precaution, no online platform can guarantee absolute security — but Opexmart is fully committed to keeping your information safe.
 

5. Sharing Your Information

We may share limited information with:
 
  • Payment partners (for payment processing)
  • Courier/Delivery services (to complete delivery)
  • Marketing and analytics tools (to improve user experience)
 
We do not sell, trade, or rent your personal information to third parties.
All third parties we work with are required to maintain strict data confidentiality.
 

6. Your Rights

As a customer, you have the right to:

  • Access, edit, or delete your personal information.
  • Withdraw your consent for marketing communications.
  • Request details of the information we hold about you.
 
To exercise any of these rights, please contact us using the details below.
 

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes mentioned in this policy, unless a longer retention period is required by law.
 

8. Links to Other Websites

Our website may contain links to third-party websites.
Opexmart is not responsible for the privacy practices or content of those sites. We encourage you to review their respective privacy policies before sharing any personal data.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a new “Last Updated” date.
Please review this policy periodically to stay informed.
 

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
 
Email: support@opexmart.com
Phone: +8801872975586
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